1565She says she was told this by her grandmother at a time when the family had received some bad news. “Now when anything bad happens, like when I crashed my car, or my friend broke up with her boyfriend, I always say ‘a cup of tea will fix it’.”

Our subject also says in her audio clip that a cuppa “always makes anyone feel just a little bit better”. Taken in the downstairs kitchen at the offices of Consolidated PR in Covent Garden, London, UK.